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Employee well-being in the hotel industry : in the case of the hotel market in St. Petersburg, Russia
(2022)
The thesis is dedicated to the positive and negative well-being of hotel employees. A study was conducted using a quantitative research method. The method for data gathering was a survey.
The findings of the study show ...
Customer satisfaction at Newton Park Hotel & Resort Ltd
(2024)
Within the burgeoning tourism industry in developing countries, hotel businesses represent a primary revenue source, prompting a surge in establishments seeking to capitalize on this lucrative market. Recognizing the pivotal ...
The evaluation of the customer satisfaction level in the Lalo restaurant and discovering ways of its future improvement
(2020)
The thesis is based on researching customer satisfaction in the Lalo restaurant during the à la carte service. The main purpose of writing a thesis is to identify customer satisfaction in the restaurant sector and create ...
The level of customer service and customer satisfaction in the restaurant “Nautilus”
(2022)
The aim of the research is to observe the customer service and customer experience in the restaurant Nautilus. The study provides some theoretical knowledge about customer service, customer satisfaction, customer experience ...
Customer satisfaction in UniHome Hotel
(2024)
The thesis was reported with the purpose of determining the level of customer satisfaction in UnihomeHotels. It was done to aid in improving the level of customer’s loyalty and attract new customers to the Hotel.
The ...



